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Key details

About the Hotel

Basztowa 25, Krakow, 31-156

Close to the Old Town

Great

8.6

8.9

/10

3.7

4.1

Loved by Hotel Polonia guests

Spacious rooms

Comfortable beds

Fabulous location

Delicious dinner

Pleasant service

"Entering this corner room took our breath away. It was simply magnificent, with windows on 3 sides."

Myrtle from Sweden

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"The hotel is in a great location, the train station and huge shopping mall to one side and the old town through the park on the other side."

Asha999 from United Kingdom

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"In my opinion, staying in a hotel that is over 100 years old, has the charm of times gone by speaks for itself."

Askold

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3-star centrally located hotel in Krakow

Location

The hotel stands in the heart of Krakow, just a short walk from the Main Market Square. Nearby attractions include the Wawel Royal Castle and the historic Jewish Quarter of Kazimierz. Krakow's Main Train Station is accessible within a 15-minute stroll.

Rooms

Hotel Polonia offers 40 comfortable rooms, equipped with private bathrooms and modern amenities. Room options include singles, doubles, and triples, catering to various guest needs. Each room features a work desk and a TV, ensuring a convenient stay.

Dining

The on-site restaurant serves traditional Polish cuisine, using locally sourced ingredients. A daily breakfast buffet is available, offering a selection of hot and cold dishes. Guests can also enjoy a drink at the hotel bar.

Business Facilities

The hotel provides meeting rooms suitable for small gatherings and corporate events. Guests can access essential audio-visual equipment, aiding presentations and discussions. A business center with computers is available for guest use.

Transportation

Hotel Polonia offers convenient access to public transportation. Guest services include airport shuttle arrangements upon request. On-site parking is available for those traveling by car.

Highlights

Location: 5-minute walk from Main Market Square

Rooms: 40 comfortable rooms with private bathrooms

Dining: On-site restaurant serving Polish cuisine

Business Facilities: Meeting rooms with audio-visual equipment

Must-do experiences

Visit Wawel Castle and enjoy the stunning views of the Vistula.
Try the famous pierogi at Pierogarnia Krakowiacy for a local taste.
Explore the Schindler's Factory Museum for a gripping history lesson.
Take a stroll through the charming Kazimierz district, rich in culture.
Shop for handcrafted items at the Cloth Hall in the Main Market Square.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Premium Twin Room
2 persons
25 sq. feet
2 Single beds
Air conditioning
Heating
room details
Twin Room
2 persons
14 sq. feet
2 Single beds
Air conditioning
Heating
room details
Double Room
2 persons
14 sq. feet
1 King-size bed
Air conditioning
Heating
room details

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Check Dates & Room Rates

See what's available for your travel dates

September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.5/10Review score

General

No smoking on site
Free Wi-Fi in public areas
On-site car park
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Lift
Fire extinguishers

Guest Parking

Electric kettle

Services

Paid airport shuttle
Housekeeping
Tours/Ticket assistance

Dining

Restaurant
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel Polonia Location

Basztowa 25, Krakow, 31-156

Explore Krakow

Wawel Royal Castle

20 minutes' walk

A UNESCO World Heritage site, this castle showcases stunning architecture and rich history, featuring beautiful gardens.

Main Square

11 minutes' walk

The largest medieval town square in Europe, filled with vibrant cafes, shops, and attractions like the Cloth Hall.

St. Mary's Basilica

9 minutes' walk

An iconic church with stunning altarpiece and hourly trumpet signal, offering a glimpse of Krakow's Gothic architecture.

Krakow Barbican

5 minutes' walk

A medieval fortress and the gateway to the city, providing historical insights and picturesque views of the surrounding area.

Bike Tour around the City

12 minutes' ride

Rent a bike near the hotel for a scenic ride through Krakow's parks and historical sites. Rentals available throughout the city.

Wellness Spa Experience

10 minutes' walk

Relax with a variety of spa services nearby. Many offer massages and wellness treatments for complete rejuvenation.

Kocia Kawiarnia Kociarnia

4 minutes' walk

A cozy cat cafe serving light bites and coffee. Perfect for feline lovers seeking a unique dining experience.

Papa Gelato

5 minutes' walk

Provides delicious gelato with a variety of flavors. A sweet treat or dessert stop for families and couples alike.

Glonojad

4 minutes' walk

A vegetarian restaurant focusing on organic ingredients, with a warm atmosphere and innovative dishes.

Bunkier Sztuki Contemporary Art Gallery

12 minutes' walk

A cultural hub featuring contemporary art exhibitions, varied events, and a lively atmosphere perfect for art enthusiasts.

Live Music at Harris Piano Jazz Bar

10 minutes' walk

A charming bar offering live jazz music, ideal for a night out, with cocktails and a cozy ambiance.

Getting around

City Centre
Krakow 2 min · 400 ft
Airports
John Paul II International Krakow-Balice (KRK) 26 min · 10.4 mi
Katowice (KTW) 158 min · 65.3 mi
Train
Kraków Main Station 5 min · 1400 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs PLN 65.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

Polish, Russian

Number of floors:

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Hotel Polonia enjoys a superb location, particularly convenient for train travelers, as it's very close to the train station and a shopping mall. Guests often appreciate the spacious rooms, some even featuring a Juliet balcony with park views. Breakfast is usually considered excellent with plenty of choices, though some have found the noise from trams noticeable in rooms facing the street. Overall, many find the hotel a good value for money.

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Review score

Based on 1421 verified reviews

8.4 /10

Great

88 %

Recommend

Location

9.5/10

Free WiFi

9.3/10

Facilities

8.5/10

Value for money

8.5/10

Pros

Excellent location

Old Polish charm

Clean and comfortable

Helpful staff

Breakfast buffet

Cons

Street noise

Small towels

Soft pillows

James from United Kingdom

Family with children

Double Room

3 nights in November 2025

Reviewed: February 17, 2026

8/10

solid stay near city center

diverse breakfast helpful service

I found the included breakfast quite diverse. Nobody leaves hungry. The staff offered very helpful service. It was A VERY positive experience overall.

0 Helpful

James from United Kingdom

Single

Double Room

3 nights in November 2025

Reviewed: February 09, 2026

7/10

Good Central Location

great location helpful staff local attractions significant noise outdated furniture street view

The location IS great. It is very close to the train station. I also found the staff to be helpful. They assisted me with directions to local attractions.

My room faced the street. The tram noise WAS significant. I found it difficult to sleep some nights. The furniture seemed a little outdated.

0 Helpful

Sebastian from Germany

Single

Double Room

4 nights in November 2025

Reviewed: January 19, 2026

9/10

Charming and Central!

central location friendly staff relaxing room

The location was central. The staff was friendly (especially at the reception). The room overlooked a main square. It was very relaxing.

i stayed at the hotel for several nights. The noise from the trams was intense.

0 Helpful

Justin from Canada

Single

deluxe double room

4 nights in November 2025

Reviewed: January 11, 2026

9.0/10

amazing stay, city center location!

central location spacious room coffee facilities

I thought the location was totally awesome. It was right in the city center and near the main train station. the room was quite spacious and came with a balcony, i found it super clean. coffee making facilities with bottled water were a great touch, they restocked it regularly.

my room faced the road, so the trams were unbelievably noisy! the windows are timber frame, they aren't sealed properly, so the traffic noise was horrendous. i wish they had better soundproofing.

Location

10/10

the hotel is very centrally located. it is next to the main train station and a shopping mall, so it's convenient. many historic attractions are only about five minutes away.

Rooms

9/10

the room was quite spacious and well equipped! it also had a balcony, though it faced the back. i also found the bathroom had nice toiletries.

Facilities

9/10

coffee making facilities were available in the room. some bottles of mineral water. the hotel offered regular restocking of water. these little extras.

Service

9/10

staff were helpful. they assisted me with directions and local information.

Dining

8/10

the breakfast offered a lot of variety. many options, both savory and sweet, were available. this made it easy to start the day right.

0 Helpful

Justin from Canada

Single

Twin Room

3 nights in November 2025

Reviewed: December 17, 2025

9/10

great location easy access nice balcony

i loved the location right next to the train station and the mall it was so easy to get around. the historic sites were only about 5 minutes away it was super convenient. the room had a nice balcony even though it faced the back, it was clean with great toiletries too.

trams were loud i could not sleep without earplugs

0 Helpful

Annie from United Kingdom

Single

Twin Room

3 nights in November 2025

Reviewed: December 06, 2025

8.8/10

Central Location with Great Breakfast

convenient location good coffee luggage storage

I found the location very convenient. Trams, buses, and trains were a short walk away. Breakfast offered a plentiful and varied selection with good coffee. I especially liked the proper scrambled eggs. Luggage storage was available for early arrivals and late departures. This REALLY helped.

The street noise was EXTREMELY loud during the day. the pillows are terrible

Dining

9/10

Breakfast includes scrambled eggs. I found it both plentiful and varied. Good coffee is also served, made mornings enjoyable. The restaurant and bar offers drinks in the evening, BUT opening hours are somewhat limited.

Location

9/10

The hotel is close to public transportation. Trams, buses, and trains are within a short walk. I FOUND it convenient to access different areas. It's a VERY central location.

Rooms

8/10

Rooms are spacious and well presented with good views. My Twin Room included clean and well-equipped bathrooms. There was plenty of hot water. Wifi signal was quite good and more than adequate for business use.

Facilities

9/10

Luggage storage is available for early arrivals and late departures. This is very helpful. The restaurant and bar areas offer a nice space for relaxation. Reception areas are well maintained, I REALLY appreciated it. The staff were friendly and helpful.

0 Helpful

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